We understand that everything is not always what you expect or you may just have a change of heart. In this case we offer returns or exchanges on REGULAR PRICED MERCHANDISE within 14 days of purchase. ALL SALE ITEMS ARE A FINAL SALE. We must receive the merchandise back within 14 days of purchase from the original invoice date. WE ONLY OFFER ONLINE CREDIT FOR THE RETURN OF JEWELRY. You may use this online credit at PolishBoutique.com only. Shipping and handling on returned merchandise is NONREFUNDABLE. All merchandise that qualifies for a refund must meet the following criteria:

• All items must not be worn, washed or altered.
• All items must be shipped back with the tags attached and in their original form.
• All items must be shipped back with the original invoice and the return form filled out within the accepted return dates.

If you receive an incorrect or defective item please let us know asap so that we may correct the order immediately. You will not be charged shipping and handling to return damaged/defective merchandise. You will receive an exchange for the correct item or a full refund in the form of the original payment.

Please contact us if this happens:
1.887.478.5101
or
Returns@Polishboutique.com

With your purchase you will receive an invoice, a return form, and a return shipping label. If the shipping label is used in the case of a return or exchange a charge of $8.00 will be subtracted from your refund or online credit.

All returns must be shipped to us at the following address:
258 Glenwood St. Suite B
Mobile, AL 36606

Once we receive your package at Polishboutique.com we will process your refund within 5 days. Please note that your banking institution may require additional days before the transaction is posted to your account. Please allow at least two billing cycles for the refund to post to your account. We appreciate your patience.